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Express Matting Services Limited Privacy Policy

Thank you for visiting our web site. Your privacy on our site is important to us and therefore we are committed to handling customer information responsibly. Before submitting any personal information, please read this privacy policy carefully. By using the site, you are accepting the practices described in this privacy policy.

Collection of Information

We collect personal information such as your contact information (name, e-mail address, etc.) and billing/shipping information (credit card number, shipping address, etc.) We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input at 128-bit strength. The information you provide is used to fulfill your specific request. It is not disclosed to any third party in any way that personally identifies you.

Cookie and Tracking Technology

This site may use cookie technology to track usage data. A cookie is a small file that a web site sends to your browser and which may then be stored on your hard drive. This enables our systems to recognize your browser and provide features such as the storage of items in your Shopping Basket. No personal information is stored in these cookies. However, if you disable cookies, you may not be able to complete your transactions on this web site. We recommend that you leave them turned on or contact us on 01744-520-110 to have your order placed.

Our web site may also use other technologies to track pages on our web site that our visitors view; for gathering information such as browser type and operating system; tracking the number of visitors on this site; and understanding how visitors use our site.

Electronic Communication

Your email address is used to contact you concerning inquiries before, during and after your order is placed. We may also periodically use your email address to inform you of our new products, services and offers. You can opt out of such marketing communications at any time. 

Errors

We try our best to provide accurate information on our site. However, there may be times when some information on the site is inaccurate, out-of-date or incomplete. We apologize for such errors; but if we receive orders for products for which the listed cost is erroneously lower than the actual price, we will not be able to process such orders as it will not be feasible for us to sell those items below our cost or take a loss on freight charges.

Contact Information

If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below:

By E-Mailsales@rubbergymfloor.co.uk
By Phone: 01744-520-110

Policy Changes

Our business changes constantly and we will continue to implement new technologies to improve the services and features we provide. As a consequence, the terms in this Privacy Policy may change also. All such changes and additions will be posted here promptly. The new policy will apply to all current and past users of our web site and will replace any prior policies that are inconsistent. Please check our website frequently to see recent changes.